Refunds & Returns

1. We are under a legal duty to supply products that are in conformity with this contract. If you think that any product you have received:

1.1. does not match its description;

1.2. is not of satisfactory quality;

1.3. does not meet any relevant guarantee we have made; or

1.4. is otherwise faulty or defective, you must contact us as soon as possible at sales@buyfishingreelsonline.com. We reserve the right to ask you to send us reasonable evidence of any product affected by such issues. Consumers who notify us of issues raised under clause 1.1 may, depending on the individual circumstances, have rights entitling them to a refund, repaired or replacement goods, or be entitled to some money back.

1.5. Nothing in these terms will affect your statutory rights as a consumer.